Notes from the IPID ICT4D PG symposium 2008, Mekrijärvi Research Station, Joensuu University, Finland. 8 and 9 September, 2008.
Pieter Joubert, University of Pretoria: Socio-Technical Assumptions and Sustainability in ICT4D
High rate of failure or information systems in developing countries (Heeks, 2002). Due to several reasons: skills, infrastructure management, etc. What makes a project sustainable?
Several projects in South Africa were evaluated to find major trends. Methodology: semi-structured interviews, document analysis, direct observation. Some findings:
Assumed the technology would work
Assumed only technical skills were required
Reported to have patience with digitally illiterate users
Assumed there would be technical support
Level of technical maturity model:
assumed...