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Third Annual ICT4D Postgraduate Symposium (II). Thematic session 1: IT governance, participation, e-learning, m-development via ICTlogy September 8th, 2008 at 09:51

Notes from the IPID ICT4D PG symposium 2008, Mekrijärvi Research Station, Joensuu University, Finland. 8 and 9 September, 2008. Edephonce N. Nfuka, Stockholm University: A Holistic Approach for IT Governance in the Public sector Organizations in a Developing Country: A Case Study of Tanzania What is IT Governance? Business support, IT risks, performance, delivery time, service cost, service quality, etc. Basically, business people have to be aligned with IT people. A holistic approach covering the following areas of improvement: Leadership Effective coordination mechanisms Reasonable IT investment Research question: how could IT Governance in the public sector in a developing country be streamlined in order to improve public services delivery? A framework for effective governance:...