iCities (IV). Round Table: mGovernment. The Mobile Phone and its integration in e-Government via ICTlogy
iCities is a Conference about Blogs, e-Government and Digital Participation.Here come my notes for session IV.
Round Table: mGovernment. The Mobile Phone and its integration in e-GovernmentChairs: Nacho Campos
What is a mobile phone
Mobile
A device you use every day
110% of penetration
Many features
Tomy Ahonen: the mobile phone is the 7th medium:
Personal
Always on
Always with us
Integrated paying method
Immediate tool
mGovernment: how the Administration adapts itself to the nomadic style of the citizen (The Economist)
Goal: from m-murmur to m-chat to m-conversation (unidirectional, bidirectional, multidirectional).
Barriers:
Lack of leadership, political and technical
Infrastructures
Resistance to change of public servants
Telecommunication Operators
Lack of communication plans...